Frequently Asked Questions on Dubai Ferry
As a lot of people are posting comments which ask the same questions (most answers of which are on the site), I thought it would be helpful to provide an FAQ section where hopefully you can immediately find the answers that you are looking for.
How Many Passengers Can the Ferry Carry?
The ferry has a capacity of 100 passengers. At peak times the ferry may fill up but off peak there is usually plenty of room for everyone.
Where Can I Buy Tickets?
You can buy tickets at the ticket booths that are located right next to where the ferry departs. You cannot at present buy tickets online.
Can I Buy Tickets In Advance?
No, there is currently no facility to buy tickets in advance. You will need to go to the ticket booth at the time of the sailing.
Where do the Ferries Depart From?
Ferries depart from specific Marine Transport Stations. For maps of the locations of the ferry terminals please see the maps page.
Will the Trip Definitely Run?
Ferries that go from one marine transport station to a different one will always run but round trips (those that depart and return to the same station) will only run with a minimum of 10 passengers.
Do I Get a Discount with my Emirates NBD Card?
As we understand it you can get a free trip on the Dubai Ferry with your Emirates NBD card but this is only for one Friday a month and you will need to check specific details with the bank.
What is the Difference between Gold and Silver Class Tickets?
Gold class tickets give you access to a more luxurious seating area at the front of the boat. Silver class is at the back with access to the outside (although you can still go outside with gold class tickets).
When Do the trips Run?
The trips run 7 days a week from Al Ghubaiba, Dubai Marina and the Dubai Water Canal. Trips from Al Mamzar are currently not running.
Do Children Get Reduced Price Tickets?
Yes, children under the age of 5 years travel for free on the Dubai Ferry.
Is There Wheelchair/Pushchair Access?
Yes you can use the ferry with a wheelchair and take pushchairs on board. There are special spots for wheelchairs to park on board.
How Much Are the Tickets?
Gold class tickets are 75 dirhams and Silver class tickets are 50 dirhams for the trips to/from the Marina and Al Ghubaiba. Prices for the journeys on Dubai Water Canal can be found on the tickets page.
How long Does the Trip Last?
You should allow between 60 and 90 minutes for the trips along the coast. Timings for the Dubai Water Canal are shown on the routes page.
Can You Get Refreshments On Board?
Yes there is a limited snack and beverage service on board.
Are There Toilet Facilities On Board?
Yes there are toilet facilities (including some for disabled passengers) on board.
How Can I Get a Job on Dubai Ferry?
You will need to contact the RTA with regard to any possible job vacancies for Dubai Ferry.